What Information Do We Collect from Users?
When you register and use the fh6 platform, we collect certain categories of information to ensure our services run smoothly and securely for all users in Malaysia:
Your full name, email address, phone number, date of birth, and username registered when you created your fh6 account.
Records of MYR deposits and withdrawals, payment methods used, and financial identity verification information as required by law.
Device type, operating system, browser version, IP address, screen resolution, and language settings. This information is used to optimise how the platform displays on your device.
Records of in-platform activity such as games played, session duration, login frequency, and page navigation, for analytics and service improvement purposes.
How Does fh6 Use Your Information?
All information collected is used solely for platform operations and to enhance user experience. fh6 does not sell or rent users' personal information to any third party for marketing purposes. Our primary purposes for use are as follows:
- Processing account registration, login, and user identity verification.
- Processing MYR deposits and withdrawals securely via local Malaysian payment methods.
- Sending important notifications related to your account, transactions, and security updates.
- Detecting and preventing fraud, multi-account usage, and suspicious activity that could harm other users.
- Improving the interface, technical performance, and overall platform experience based on collected usage data.
- Compliant with all applicable laws and regulations in Malaysia.
Data Storage and Security Measures
Technical Security
Fh6 uses SSL (Secure Socket Layer) encryption to protect all data transmitted between your device and our servers. Sensitive information such as passwords is stored in encrypted form and cannot be read even by internal staff.
Retention Period
Your personal information is retained for as long as your account remains active and for the period required by Malaysian law following account closure. Financial transaction records are kept in accordance with applicable legal requirements. After the specified retention period, data will be securely deleted or anonymised.
Third-Party Sharing
Fh6 does not share users' personal information with third parties except in limited circumstances — namely payment service providers required to process your MYR transactions, and the relevant authorities where required by Malaysian law. All third parties involved are bound by strict confidentiality agreements.
Your Rights as an fh6 Platform User
As an fh6 user, you have the following rights regarding your personal information:
You have the right to request a copy of the personal information we hold about you at any time, via your account settings or by contacting customer support.
If your information is inaccurate or out of date, you can update it via your account profile page or request a correction from our support team.
You may request account closure and deletion of your personal data, subject to legal retention requirements that may prevent the immediate removal of certain records.
To submit any request related to your privacy rights, please contact the fh6 support team by email at [email protected]. We will process your request within a reasonable timeframe in accordance with applicable legal requirements.
Policy Changes and How to Contact Us
Fh6 reserves the right to update this Privacy Policy from time to time in line with changes in legislation, technology, or platform operations. Users will be notified of any significant changes via their registered email or in-platform notifications. We encourage you to review this page periodically.
If you have any questions, concerns, or complaints regarding your data privacy at fh6, please contact us at [email protected] or visit the page FAQ us for more information.